On Time Accurate and very professional. If you have an issue regarding your plumbing or heating system I am confident that they will do everything that they can to help you quickly and charge you a fair amount!
I was shocked to find out after my furnace fall check up that they are charging 50% more than in 2016. I was with Yahne Heating who merged with Freedom and am told I was being charged the Freedom price. Well I don’t who gets Freedom, it’s sure not the customer and I will no longer be able to use them. Way out of my budget.
Well. What do I say. In November I had to have my sewer main replaced they gave a quote we were given a max price the job would not exceed. The job was started on a Tues. And then was told they needed an additional $2,000. I told him that money just simply doesnt exist. Then I was asked if I could pay $1200 and I told him the same thing.
After multiple emails to them it was told to us it would be taken care of and another going on 3 weeks and another email still nothing and I am fed up.
Take your business to someone who may actually care about you because it won't be this company. After our barely a year old unit malfunctioned in November, no one would return my phone call knowing I had 2 little girls freezing with me at home. Fortunately, I was able to find a good heating guy who was able to fix our unit under warranty (when Freedom originally told me warranty wouldn't cover it). Moral of the story, go elsewhere.
Finally 2 days later they finished the job on budget. well... mostly. Here it is MAY and I still have clay tile and tree roots sticking up out of my yard and just mounds of dirt.
Freedom Heating Plumbing is a US Plumber based in Auburn, Indiana. Freedom Heating Plumbing is located at 500 S Grandstaff Dr, Auburn, IN 46706, USA.
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